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Groups & Meetings

Benchmark Conference Plan

Benchmark Conference Centers come with a guarantee:  When you hold a meeting at a Benchmark Conference Center, your meeting experience will be delivered as promised…period.  If we do not meet your expectations, we will make it right in a way that is completely acceptable to you!  That’s our promise to you, our guarantee that your meeting experience will be the most successful possible in the market! 

Criteria for BCC Certification:

  • Benchmark Conference Plan, offering an all-inclusive package providing meeting facilities and conference   services, dining, and four diamond lodging, with package customization available
  • A Professional Sales Team trained to listen carefully to clients’ meeting needs and objectives
  • Conference Support Team that works hand-in-hand with the professional meeting planner to ensure no detail is overlooked before, during and after the meeting.  Includes a single point of contact from start to finish, Conference Concierge when meetings are in session, with daily review to ensure all meeting needs are met.  
  • High Quality (in many cases award-winning) Culinary Team, which focuses on local, sustainable and nutritious cuisine and continuously varied dining options
  • Onsite Presentation & Technology audiovisual service team supporting each meeting
  • Ample bandwidth and WiFi available throughout the property to support meeting and individual requirements
  • Benchmark’s proprietary “Be The Difference” customer service platform
  • IACC membership -- or alignment with member criteria 
  • 94%+ Customer Satisfaction Score as measured by 3rd Party Research partner  

The BCP includes:

  • Lavish Buffet for breakfast, lunch and dinner in award-winning Mountain View Restaurant 
  • Deluxe overnight guest accommodations 
  • Conference space set with ergonomic chairs and hard surface tables 
  • Audiovisual equipment with full support of on-site staff 
  • AM/PM continuous refreshment breaks 
  • Dedicated conference planner to ensure meeting success