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Alluvia spa

Spa

The Alluvia Experience

Scheduling Appointments

Spa appointments must be reserved with a valid credit card, resort confirmation number, or member account number. You will not be charged prior to your arrival, and upon check in you may choose another payment method.

Arrival

Alluvia is located at Cheyenne Mountain Resort in the fitness and tennis facility. Please arrive at least 20 minutes prior to your appointment time to complete a brief guest profile. Additionally, we encourage you to allow extra time before and after your appointment to enjoy spa and wellness retreat amenities. Arriving late will limit the time of your service. Your treatment will end at the scheduled time to accommodate the next guest’s appointment.

Spa Privacy

For the privacy and serenity of our guests, we ask that you keep conversation discreet and refrain from using cameras, cell phones, or any other electronic devices in the Spa Sanctuary or treatment areas.

Gratuities

Gratuities are not included in published pricing. For your convenience, a 20% gratuity charge will be added to the full value of your spa services total. The choice of leaving any additional tip above the 20% is at your discretion.

Services & Pricing

Published prices and services are subject to change without advance notice. Please inquire about current pricing and services during your booking.

Cancellation Policy

If you must cancel your appointment, we request you provide 24-hour notice. Cancellations within this time frame will incur a 50% service charge. All no show appointments will be billed in full. Cancellations will not be taken by voicemail, and the Spa is not responsible for the cancellation of hotel room reservations.

Age Requirement

Spa guests must be at least 18 years old for use of the Spa facility and a private Spa experience. Alluvia offers a select menu of pampered-teen services and limited Spa access for ages 13-17. No one under the age of 13 is allowed in Spa Treatment areas; teens 13 years of age and older may receive select nail services from our Teen Spa Menu, while teens ages 16 and older may receive select massage and facial services. View our { Teen Spa Menu } here.

Alluvia spa policies

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